How do you build the confidence to risk being more off-the-cuff in professional life? Viv talks to Cariad Lloyd - the actress and comedian - about making things up on the spot whilst being both in control and really, really funny. Cariad has acted in Peep Show and Inside No 9 and is a regular on shows like QI and Have I Got News For You. One of the creative forces behind the hit Jane Austen improv show, Austentatious, she's also written several children's books as well as a brilliant book about grief, You Are Not Alone. She's known for Weirdos Bookclub - the podcast she presents with Sara Pascoe - and her own hit podcast Griefcast, a series of in-depth conversations about grief. Cariad tells Viv about being a good listener; believing in positive feedback and learning to fail with joy! The new edition of How To Own the Room: Women and the Art of Brilliant Speaking is out now, featuring more in-depth analysis of everyone from Michelle Obama to Virginia Woolf — and extra-practical, actionable advice on honing your own speaker style. @vivgroskop