Payman meets Kunal Thakker, the founder of Tooth Club, a rapidly growing dental practice group in the UK.

Kunal shares his journey from a career in banking to disrupting the dental industry, discussing his approach to creating a patient-centric experience, scaling a dental business, and the challenges of maintaining quality while expanding. 

He offers insights into his marketing strategies, recruitment practices, and the importance of company culture in building a successful dental group.

In This Episode

00:04:35 - Backstory

00:09:50 - From finance to dentistry

00:21:10 - Tooth Club

00:25:25 - Setting up squats

00:31:25 - Recruiting and retaining

00:37:35 - Measuring success

00:43:00 - Painless injections

00:49:55 - Management and structure

00:57:30 - Marketing

01:08:25 - Ethics and motivation

01:25:35 - Blackbox thinking

01:27:20 - Fantasy dinner party 

01:28:20 - Last days and legacy

About Kunal Thakker

Kunal Thakker is a former executive director at Goldman Sachs and the founder of Tooth Club—a membership-based chain of dental practices.