What happens when your message doesn’t match your audience? In this episode, Monica shares a powerful insight sparked by her return to the classroom and how it reminded her of a critical truth every entrepreneur needs to hear. With humor, honesty, and experience from over 20 years in business, she unpacks why how you say something matters just as much as what you’re saying. From academia to email marketing, this episode is a must-listen reminder that your words have the power to build bridges or barriers.

Episode Quote: The art of communication is the language of leadership. ~James Humes

Questions answered:

• Why is simple communication so important in business?

• How does academic communication differ from customer communication?

• What should every business owner keep in mind when writing or speaking to customers?

• What’s one mistake that might be causing your customers to walk away?

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Ways to reach Monica:

• Instagram: @becomeyourownbosspodcast

• Email: [email protected]

  
  

Ready to sharpen your communication game and connect better with your audience?Listen to the full episode now, subscribe to the show, and leave a review to help more business owners like you find these valuable insights.