With host retail coach Wendy Batten

https://wendybatten.com/podcast-intro/

In This Episode:

Two types of shop owners are shaping the future of retail, and knowing which one you are could change everything.

In this episode of Creative Shop Talk, I'm diving into the two distinct types of retail shop owners I've been noticing and I'm challenging you to decide which one you are. Drawing from my recent trip to Texas, coaching sessions, and mastermind conversations, I'll share the patterns I'm seeing and some other takeaways from my recent coaching sessions and travels that I think will be helpful to you and your business growth.

Key Takeaways:

• The two types of retail shop owners and how to identify where you land

• Why resisting change can hold your business back

• The role of margin and white space in fueling creativity

• How consistency builds trust without causing stagnation

• Why confidence is built through small, actionable steps

"Don't confuse consistency with sameness." -Wendy Batten

Your Next Steps:

• Reflect honestly: Which shop owner type describes you best?

• Build margin: Create time for reflection and creative space in your week.

• Take one step: Pick a small, doable action that builds confidence.

• Seek community (with me!): Surround yourself with growth-minded peers. Explore the possibilities in the Retailer's Inner Circle or Level Up Mastermind for deeper support!

Related podcasts we think you'll like:

Episode 169: 5 Easy Ways to Improve Your Profit Margins (and Why You Should!)

Episode 191: Retail Growth Through Small Steps

Episode 234: Simple Shifts to Boost Your Bottom Line This Holiday Season

About your host, Wendy Batten

In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy.

I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.

For more support from Wendy

Join Wendy's CEO Planning Session for Retailers

Retailer's Inner Circle - Join Wendy inside the best retailer's community

Free resources for shop owners

Hang out and connect with Wendy on IG

All of Wendy's current programs and services for shop owners can be found HERE.

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