With host retail coach Wendy Batten

https://wendybatten.com/podcast-intro/

In This Episode:

Ready for a truth bomb? Your business can only grow if you do.

In this episode of the Creative Shop Talk Podcast, I'm diving deep into what it really takes to step into the CEO identity your retail business needs in 2026 and beyond. From letting go of the "do-it-all shopkeeper" mindset to making braver, clearer decisions rooted in vision rather than fear, this episode is your invitation to level up.

I'll share real stories of retailers who shifted their identity, embraced discomfort, built supportive systems, and created more profitable, life-friendly businesses proving that leadership growth isn't optional…it's transformational.

Retail Leadership Strategies to Elevate Your Business

• How to shift from shopkeeper to CEO mindset

• The difference between operational decisions and visionary decisions

• The real impact of stepping into bigger, bolder thinking

• Why removing unprofitable tasks or categories can accelerate growth

• How identity work fuels better planning, profitability, and joy

"You cannot plan a visionary year without first stepping into the identity of a visionary."

Your Next Steps:

• Ask yourself and really think about this question: Who do I need to become next year?

• Take some time to journal through some of the other prompts in this episode.

• If you aren't an Inner Circle member, you can still plan alongside us for your Best Year Ever! Purchase the masterclass here and join us (members and non-members alike!) on January 16th at 12pm ET for a live Q+A.

• If you are looking for high-level support in your retail business, I'd love to see you inside my Level Up Mastermind. You can apply for the 2026 cohort here. This is where the magic happens, my friends.

Related podcasts we think you'll like:

Episode 178: 3 Top Success Mindset Musts for Retailer Owners

Episode 183: Fine Tuning Your Retail Business Operations with Business Strategist Gwen Bortner

Episode 285: Avoiding Retail Burnout: Closing Loops and Leaning In to Your People

About your host, Wendy Batten

In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy.

I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.

For more support from Wendy

Retailer's Inner Circle - Join Wendy inside the best retailer's community

Free resources for shop owners

Hang out and connect with Wendy on IG

All of Wendy's current programs and services for shop owners can be found HERE.

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