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How do you handle answering questions from clients? As a business owner, we field hundreds of questions every week about our business. From policies and procedures, to situation specific details, we never know what the next question will be. Today, we discuss 5 things it takes to answer questions well and to make your client's feel like they're valued and heard. Natasha O'Banion, from Automated CEO, answers, "What does building client loyalty look like?"
Main topics:
Main takeaway: Responding honestly means you're building trust and telling the other person you respect them!
Links: Episode 064: https://www.petsitterconfessional.com/episodes/064-common-client-questions
Give us a call! (636) 364-8260
Follow us on: Instagram, Facebook, Twitter
Email us at: [email protected]
Full show notes and transcript
Sponsored By:
Support Pet Sitter Confessional
By Pet Sitter Confessional, LLC4.9
103103 ratings
How do you handle answering questions from clients? As a business owner, we field hundreds of questions every week about our business. From policies and procedures, to situation specific details, we never know what the next question will be. Today, we discuss 5 things it takes to answer questions well and to make your client's feel like they're valued and heard. Natasha O'Banion, from Automated CEO, answers, "What does building client loyalty look like?"
Main topics:
Main takeaway: Responding honestly means you're building trust and telling the other person you respect them!
Links: Episode 064: https://www.petsitterconfessional.com/episodes/064-common-client-questions
Give us a call! (636) 364-8260
Follow us on: Instagram, Facebook, Twitter
Email us at: [email protected]
Full show notes and transcript
Sponsored By:
Support Pet Sitter Confessional

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