Would you increase profit by improving service or lowering prices? What’s the best way to approach a tight knit dealership as an outsider service manager? How do you deal with a fellow service advisor who only cherrypicks?

This week, Chris Collins and Christian Lafferty dive in to answers a backlog of questions, Chris finds his new favorite ringtone, We get to hear a little sneak peak of his new training, and Mia from TikTok joins us to talk about her top 5 “favorite” customers you see on the service drive.

Got a question? Call us at 1-833-3-ASK-SDR
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