On this week’s episode, Chris talks with Coach Christian Lafferty about a letter he got from #NADA inviting him to speak at #NADA2022. Chris talks about his past experience speaking at NADA and the way he’s seen many NADA 20 groups run. He talks about the differences between the message he presents and what other industry experts are sharing and presenting about. See what he has to say about how he is sometimes perceived and the three workshops you won’t be registering for at #NADA2022.

Also in this episode, Chris and Coach Christian Lafferty answer listener questions about motivating employees who seem impossible to motivate, calculate if an offer a technician has to move to an advisor role makes sense, and give an advisor some priceless advice to becoming #1. All this, and a joke or two, this week on Service Drive. Revolution!