Restaurant Leadership Podcast: Overcome Burnout, Embrace Freedom, and Drive Growth

31: Master Manager Retention: Insights from Hospitality Veteran Mark Maynard


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A recent poll I did on Linkedin showed 60% of restaurants are only retaining their managers for 6-12 months.

Recognizing the significance of this challenge, we wanted to provide you, the listener, with a valuable resource today aimed at proactively addressing and extending this retention timeframe.

Unlock the secrets to a restaurant manager's successful start with hospitality expert Mark Maynard, whose 30-year experience with Union Square Hospitality Group has honed his approach to those crucial first 90 days.

In the episode:

  • 0:08: Restaurant Manager Retention Strategies
  • 5:38: Transitioning From a Restaurant Career
  • 11:24: Transitioning Leaders With Intentionality
  • 17:41: Creating a Strategic Hiring Process
  • 28:21: Supporting New Employees for Success
  • 33:31: Developing Managers for Success
  • 42:16: Effective Training and Employee Engagement


As we navigate Mark's transformative journey from landscape architecture to the pinnacle of hospitality, we delve into the nuanced art of manager retention, and the foundational strategies that set the stage for long-term success. His tales of transition, under the mentorship of industry titan Danny Meyer, bring to life the personal and professional shifts that can revitalize one's career path, offering a beacon for those contemplating a similar leap into the entrepreneurial realm.

Imagine transforming every new hire into a thriving component of your restaurant's success story. This episode guides you through creating a strategic hiring process that starts with extending hospital

P.S. Ready to take your restaurant to the next level? Here are 3 ways I can support you:

  1. One-on-One Coaching - Work directly with me to tackle your biggest leadership challenges and scale your operations with confidence. Learn more at christinmarvin.com
  2. Multi-Unit Mastery Book - Get the complete Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com
  3. Group Coaching & Leadership Workshops - Join other passionate restaurant leaders in transformative group sessions designed to elevate your entire team. Details at christinmarvin.com


Podcast Production:
https://www.lconnorvoice.com/

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Restaurant Leadership Podcast: Overcome Burnout, Embrace Freedom, and Drive GrowthBy Christin Marvin

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