Efficiency without empathy dehumanizes care. Teepa and Greg unpack how task-focused routines (and words like ‘feeder’) strip away personal agency—and what to do instead. Learn how quick team huddles, a focus on partnership, and right time/right-way prompts can reduce stress, minimize shower struggles, and restore dignity at mealtimes and beyond. Small shifts in language and preparation can truly transform the experience for the person you’re supporting and for all involved.

If you’re ready to move your team from ‘getting things done’ to creating true care partnerships, How to Get Your Staff Engaged in Better Care Techniques is an effective resource. It helps leaders and managers build a positive culture of care—where empathy, coaching, and engagement drive every interaction.