A Customer Service Manifesto is critical to delivering remarkable experiences in your small business. It's your declaration of what you stand for and is the basis of your company's culture. In this short episode Henry highlights the "6 Steps to Deliver Remarkable Service" and you can download our Customer Experience Manifesto from the show notes page.

This episode is hosted by Henry Lopez. The How of Business podcast focuses on helping you start, run and grow your small business. The How of Business is a top-rated podcast for small business owners and entrepreneurs. Find the best podcast, small business coaching, resources and trusted service partners for small business owners and entrepreneurs at our website https://TheHowOfBusiness.com