Our first "Best Of" Podcast! In this episode you will learn how your mindset determines how you show up for customers, your team, and your life. Chris Fresh breaks down why service over sales starts in your head and how focus, habits, and mental discipline create long term success.

💡 What You’ll Learn

How your subconscious mindset controls your daily actions and results

Why failure only happens when you quit and not when you fall short

How protecting your mental inputs leads to better leadership and service

⏱ TIMESTAMPS/CHAPTERS

0:23 Why mindset impacts every part of your business and life
0:56 How the subconscious controls 95 percent of your decisions
1:22 The common trait found in successful people
1:56 Why failure only exists when you quit
2:35 Focus as the true ingredient to success
3:13 Why one moment does not define your future
4:19 How every customer interaction is an opportunity
4:56 The danger of being focused on the wrong things
5:29 Why mindset shifts must happen before tactics work
6:00 How focus on customers creates alignment in companies
6:33 Using lead measures to change outcomes
7:56 Treating your brain like a computer
8:28 How people and media can become mental viruses
9:18 Redefining respect and influence
10:18 How social ecosystems shape culture
10:54 Why the questions you ask shape your reality
11:51 Breaking old habits before building new ones
12:39 Why unrealistic expectations sabotage leadership
14:21 Why you don’t need to be great to start
14:53 Progress over perfection as the real goal
15:09 Why mindset is the first and last thing to work on daily

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