Have you had issues with staffing? 2022 may very well be defined by the labor market flipping to empowering employees. This has meant hiring and retaining staff has been difficult, especially as a small business. From competing on wages, to connecting with mission, job applicants are able to be very picky. We break down how we've changed our processes and have been investing in existing staff. Having staff will continue to be a major issue into the new year, and we have to prepare for it.

Main topic:

• Staffing pains

• Using technology

• Sometimes stuff just happens

• Touch points with staff

Main takeaway: Hiring staff is one thing, retaining them is a whole other beast. Thankfully, there is a lot you can do to retain staff with a solid onboarding and culture building process.

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