How do you serve your community? From offering employment opportunities to serving specific needs, our businesses can be a huge asset to our local communities. LeAnna Quartuccio and Brandon Elkins, owners of Hyde Bark Dog Walking & Pet Care + Hyde Bark Play and Park, join us to discuss why focusing on staying local is so powerful. They work hard to offer appealing benefits to their staff, and walk through how they can make that happen. LeAnna and Brandon made a huge decision to open a doggy daycare to better serve their community. They share their lessons from that process and their training protocol to turn new staff members into professionals.

Main topics:

• Underserved communities

• Providing staff benefits

• Training professional sitters

• Starting a daycare

• Being a member of the community

Main takeaway: We don't sell service, what we sell is trust.

About our guests:

Hi! My name is LeAnna. I started Hyde Bark in 2015 after having worked as a dog walker for other companies as well as on my own for over a decade. I always said it was the "best job I ever had".

Prior to starting Hyde Bark, I was a stay-at-home mom. Once my son started school, I decided to get back into dog walking for no other reason than it was something I had always loved doing!

In early 2016 my husband, Brandon, quit his job to help manage Hyde Bark and the two of us have been running the business together ever since!

In 2022 we opened Hyde Park's first doggy daycare - Hyde Bark Play Park! I am so proud to have grown from a single client back in 2015 to today in which our amazing little team cares for over 200 pets each and every day all just in the Hyde Park, Bronzeville and Woodlawn areas.

Links:

https://www.instagram.com/hydebarkchicago/

https://www.hydebarkchicago.com

https://trainual.com

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Full show notes and transcript

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