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In this episode, Perry Holley and Chris Goede explore the crucial difference between being nice and being kind as a leader. They explain how avoiding difficult conversations might seem nice, but choosing kindness—delivering honest, clear feedback with care—actually drives growth and trust within teams. Through practical examples and personal stories, they show listeners how to be honest with empathy and clarity. They also offer actionable strategies for setting expectations, building trust, and creating a culture where team members feel valued and challenged to improve.