What does it mean to embrace change while staying focused on the client experience? As your business grows, you may face necessary changes that push you out of your comfort zone. Transform any doubt in your abilities into motivation to learn, grow, and discover new methods. Alisha Riley, the owner of Alisha's Pet Playcations, exemplifies this. She restarted her business after relocating across the country. In her journey, she discusses the importance of integrating oneself into the community and leveraging personal connections through your network. Additionally, Alisha shares her decision to start a coffee shop driven by a very special mission.

Main topics

• Moving across the country
• Make clients feel special
• Talk to people!
• Starting a coffee shop

Main takeaway: Pet care is not a one sized fits all solution, so tailor services to make your clients feel special!

About our guest:

Alisha and Zack have not only spent the last 7 years caring for pets, but also have a menagerie of furry critters at home. The pair have two rescue cats, Figment and Goose, 5 rescue guinea pigs (Hershey, Maple, Oreo, S'more, and Fudge), and two rescue rabbits, Sugar and Cinnamon, that fill much of their free time. Their pups, Max, the dachshund/lab, and Junior, the dachshund/chihuahua are the pups that started it all, led Alisha into the pet care industry in the first place, helping her find her calling after she departed jobs in the theme park industry and as a nanny to human children. Zack is an electrical engineer by trade, but can often be found helping out with house sits and walks in his spare time, especially enjoying time with farm animals when possible. They enjoy hiking, kayaking, and traveling when not working with pets and bring the pups on as many adventures as possible.

Links:

https://www.alishaspetplaycations.com

https://www.facebook.com/AlishasPetPlaycations/

https://www.instagram.com/petplaycations/

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Full show notes and transcript

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