In episode 448, host Bradley Hartmann discusses the importance of having robust, reliable processes that can withstand economic cycles. Using legendary physician Richard Feynman’s "cargo cult" story as an analogy, this episode emphasizes the need to challenge assumptions and understand the true drivers of success, rather than relying on tribal wisdom.

Key takeaways include:

1) Develop a "process stack" that defines the critical steps, activities, skills, and tools for key processes like sales

2) Align processes with company values

3) Maintain humility and discipline to adapt processes as market conditions change

The process stack template is available as a resource for listeners who subscribe to The Construction Leadership Newsletter.

 

 This episode is brought to you by The Simple Sales Pipeline® —the most efficient way to organize and value any construction sales rep's roster of customers and prospects in under 30 minutes once every 30 days.

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