Marc Aliotta of Reveel & Jack Margeson of Deposco talk about how their strategic partnership helps clients overcome challenges, save money & scale to success.

IN THIS EPISODE WE DISCUSS:

[04.50] Introductions to Marc and Reveel, and Jack and Deposco.

[07.10] The biggest challenges facing Reveel and Deposco customers right now.

"The last few years, some of the biggest challenges have been uncertainty – what does the year ahead hold?! There are a lot of changes that happen, both at the global and domestic scale, that go towards: 'How do I plan as a business? How do I shape where I need to go next year, knowing that supply chain is changing really quickly?'"

"After the pandemic, a lot of shippers realized they couldn't trust the major carriers because of capacity issues. And that uncertainty led itself to diversification strategies… So people are trying to build trust in new carriers."

[10.55] How the Reveel and Deposco partnership developed, and why organizations need to lean into collaboration, not competition.

"The business world is changing. Clients don't want to have a group of partners that are pushing away… So it's our responsibility to make sure we're providing, not only the best software and platform that we can, but that we're also looking out into the market, looking at what's out there, what's changing, and helping guide them with partnerships and introductions that help grow their business."

[13.53] Why collaboration is crucial for teams, for businesses, and the industry as a whole.

[15.51] How Reveel's Parcel Spend Management and Deposco's supply chain technology work together through deep integration.

[19.42] A closer look at the data that Reveel and Deposco clients can access, and what they can do with it.

"Make decisions in real time: observe, orient, decide and act. That's what customers really want."

[22.53] The different layers of savings, from direct cost reduction to operational efficiencies, that can be created through the Reveel and Deposco partnership.

[25.17] Customer experience: why it's more challenging, but more important, than ever before.

"Customer satisfaction is harder and harder to attain. You're not really compared against your competitors any more, you're compared against their best experience – period."

[27.50] How Reveel and Deposco are helping companies to refine their strategies, streamline operations, enhance the customer journey, and ultimately scale for success.

"A lot of businesses don't want to focus on their operations. They want to focus on their brand, their product… So the more we can take their focus from: 'Is my product being handled the right way?' towards: 'What can I do with my product?' the more successful they'll be in their business."

[30.17] What people can expect from the Reveel and Deposco partnership in 2025.

RESOURCES AND LINKS MENTIONED:

Head over to Reveel's website now to find out more and discover how they could help you too. You can also connect with Reveel and keep up to date with the latest over on LinkedIn, Facebook or Twitter, or you can connect with Marc or Jack on LinkedIn.

If you enjoyed this episode and want to hear more from Reveel, check out 357: Leverage the Power of Shipping Intelligence, with Reveel.