Lately, I’ve noticed a concerning drop in incoming calls to my practice, and in this episode, I’m going to talk about how vital metrics and data analysis are for uncovering and fixing problems like this. I’ll share the systematic way I’ve been investigating this, focusing on the key performance indicators that matter most. You’ll hear about the steps I’m taking to optimize our intake process. For me, it all comes down to the fact that tracking these numbers gives us crucial insights into the health of the practice, allowing us to make smart choices.

Cool Things Mentioned

Featured Resources

I am honored to partner with two AMAZING companies to help improve your testing practice!

PAR is a long time supporter of the Testing Psychologist podcast, and I will continue to bring you featured items from their catalog! Listen to each episode for specific product recommendations and links. Learn more at www.parinc.com.

TherapyNotes is the leading EHR system for mental health practitioners. I’ve used TherapyNotes for over 10 years, and it just keeps getting better. Use this link and the promo code “testing” to get two free months and try it for yourself! www.therapynotes.com/testing

The Testing Psychologist podcast is approved for CEU’s!

I’ve partnered with At Health to offer CE credits for podcast episodes! Visit this link to access current and past episodes available for CE credit. You can use code “TTP10” for a discount on ALL the course credits you purchase from At Health!it. You can use code “TTP10” for a discount on ALL the course credits you purchase from At Health!redit. You can use code “TTP10” for a discount on ALL the course credits you purchase from At Health!

I’m a licensed psychologist and Clinical Director at the Colorado Center for Assessment & Counseling, a private practice that I founded in 2009 and have grown to over 20 clinicians. I earned my undergraduate degree in Experimental Psychology from the University of South Carolina before getting my Master’s and PhD in Counseling Psychology from Colorado State University. These days, I specialize in psychological and neuropsychological evaluation with kids and adolescents.

As the host of the Testing Psychologist Podcast, I provide private practice consulting for psychologists and other mental health professionals who want to start or grow psychological testing services in their practices. I live in Fort Collins, Colorado with my wife (also a therapist) and two young kids.

Ready to grow your testing services? Click below to schedule a complimentary 30-minute pre-consulting call!