Setting clear policies isn’t about being strict it’s about protecting your time, your income, and your client experience.

In this episode of The Rebel Show, I’m breaking down the exact client policies every solo esthetician or beauty pro needs to have in place whether you’re just starting out or already in business and ready to clean things up.

I’ll walk you through:

✔️ What policies you must have as a solo service provider

✔️ How to handle no-shows, late arrivals, and last-minute cancellations

✔️ When and how to professionally enforce policies without losing clients

✔️ How to use automation to reduce awkward convos and save time

✔️ The truth about deposits, cards on file, and when they make sense

✔️ My personal policies that helped me scale with fewer headaches

✔️ Refunds, guest/child policies, illness cancellations, and more

📌 Whether you’re planning to go solo or already are, your policies set the tone for your business. Let’s get them dialed in from the start.

🎧 Listen now and comment your biggest takeaway or the policy you’re implementing next.

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