What makes your pet care business stand out in a competitive market? Michelle Kline, founder of DogCo Launch, shares about the power of key differentiators and how they can make your business irresistible to the right clients. Michelle breaks down what differentiators are, why they matter, and how to identify them in ways that resonate with your target audience. From leveraging client feedback to refining your messaging, she gives actionable strategies for positioning your services uniquely—without overcomplicating your operations. Whether you’re looking to refine your offerings or rethink your marketing, this episode is packed with insights to help your business shine.

Main topics:

1. Defining key business differentiators
2. Identifying target client avatars
3. Using client feedback effectively
4. Data-driven decision-making strategies
5. Marketing and framing unique services

Main takeaway: A differentiator doesn’t have to be an entirely new service—it can be how you frame and present your existing services to align with client needs.

Did you know your business's unique value doesn’t always come from creating something entirely new? A key differentiator can simply be the way you present your existing services to align with what your clients truly care about. Think about how your services solve specific problems or bring joy to your clients—then highlight that! For example, offering a personalized touch, like on-demand walks tailored to healthcare workers' schedules, could be what sets you apart. It’s not about reinventing the wheel; it’s about helping your clients see the magic in what you already do.

About our guest:

Michelle Kline is the founder of DogCo Launch - a place where pet care business owners grow and scale. Michelle comes from her own experience in the pet care industry where she grew a 25 person dog walking company during the pandemic, and now helps pet care business owners grow thriving businesses.

Links:

Facebook: https://www.facebook.com/groups/917885736018212

Website: https://www.dogcolaunch.com

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Full show notes and transcript

 

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