What are customers really looking for in a contracting company? This is a question as old as time. Customers have been trained their entire life to prepare for the spurn from anyone that is turning them into a sale. You as a contractor should be focused on making them as comfortable as possible. Wayne is here to tell you just what you can do to earn the customers’ trust so that you can build a long-term relationship and hopefully gain future business.

In this episode, we talk about…

• Contractor’s ability to actually do the job
• How to truly be understanding of the customers’ needs
• Questions to ask the customer to make them more comfortable
• What customers do not want
• Importance of being as up-front as possible
• Talking openly about money on the front-end

 

Links to resources:

Full Sail Marketing Giveaway

Full Sail Marketing Facebook

For more Contractor Growth Tips visit us on Youtube at https://www.youtube.com/channel/UCYrCSDrWwoa2jFZPJ0F5q0A