Perhaps this is the “main course″ in the story of Yosef:  the way Yosef reassures his brothers.  They do not apologize to him but, instead, he reassures them.  Here, psychology can help us understand what Yosef is doing and two psychological terms will come to our assistance: “emotional intelligence″ and “reframing.″  These two terms perfectly explain what happens in the parasha. So what is the process that Yosef must undergo?