In this episode, Assistant Fire Chief Larry Schultz discusses the importance of rapport and communication between company officers and their battalion chiefs. He emphasizes the need for clear expectations and goals, as well as the ability to perform under pressure.

Chief Schultz highlights the difference between positional power and personal power, stating that personal power and wisdom gained through experience are more important in leadership. He also emphasizes the importance of consistency and boundaries in leadership, and the need for team cohesiveness and a family-like environment within the fire department.

The conversation explores the importance of communication and relationships between company officers and battalion chiefs in the fire department. It emphasizes the need for trust, mutual respect, and understanding. The officers should be aware of what is happening in the firehouse and address issues appropriately. It is crucial for officers to listen to their team, validate their concerns, and provide support.

Mistakes are inevitable, but owning up to them and learning from them is essential. The safety and welfare of the firefighters should always be the top priority for company officers. Building a strong team dynamic and fostering a caring environment is key to success. The importance of self-awareness and character in leadership is emphasized in this conversation.

Larry Schultz shares personal stories of mistakes he made as a fire officer and the lessons he learned from them. He highlights the need for self-awareness, knowing one's strengths and weaknesses, and understanding how one's attitudes and behaviors impact others. He also emphasizes the importance of being consistent, reliable, and selfless as a leader.

The conversation concludes with the reminder that good leaders are good people, and character is essential in leadership.

Chapters:

00:00 Introduction and Importance of Rapport

08:33 The Power of Wisdom and Experience

23:36 Building Team Cohesiveness and a Family-Like Environment

29:12 Balancing Being Part of the Crew and Being the Boss

32:06 Building Trust and Communication

44:16 Being Mindful of Words and Actions

50:25 The Responsibility of the Company Officer

58:02 The Importance of Character in Leadership

01:06:11 The Importance of Self-Awareness

01:11:11 Character and Consistency

01:18:07 Operational Discipline

01:25:06 Building Trust and Rapport

01:31:06 Being a Good Human Being