Over the past 13 years, we’ve built, paused, and rebuilt our pet sitting business across multiple cities and life stages. In this episode, we share the lessons that have shaped how we operate today—from getting licensed and insured, to listening closely to clients, and setting clear policies. We talk about the hard decisions that came with growth, like raising prices and ending services that no longer fit. We also reflect on the emotional journey of staying connected to our work while learning to lead with boundaries. It’s a candid look at the evolution of a pet care business and the people behind it.

Main Topics

• Licensing and insurance basics

• Client communication best practices

• Blocking and protecting time off

• Evolving with your business

• Valuing your time and boundaries

Main Takeaway: We had to make changes because they were right for us… They were what we needed, both personally and as a business.

After 13 years in the pet sitting industry, we’ve learned that not every decision will make everyone happy—and that’s okay. Whether it was shutting down boarding, raising prices, or walking away from house sitting, each change moved us closer to a business that aligned with our lives and values. You don’t have to say yes to every client or follow someone else’s path. You have permission to make bold choices that serve you, not just your business.

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Full show notes and transcript

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