In this data-driven episode, Kati sits down with industry expert, Alain Audet to unpack what's really happening in today's salon and spa industry. We talk about rising prices and declining client counts and the critical role of accurate data and benchmarking. Alain shares insights from the KIM report, revealing how top-performing salons are making smarter decisions around pricing, inventory, and growth strategy. You'll learn why standardization, clean data entry, and intentional retail systems are essential for scaling profitability in today's market. If you want to lead with clarity and stay ahead of industry shifts, listen to this conversation!

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