Today, your host Kati Whitledge breaks down the DISC personality profiles and explains how salon and spa owners can use them to better understand communication styles, leadership approaches, and team dynamics. She walks through each type—D, I, S, and C—highlighting their strengths, challenges, and ideal roles within a salon environment, along with practical tips for leading each personality effectively. You'll learn how to adapt your leadership style, improve hiring decisions, and unlock your team's full potential by meeting people where they are.

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