In this episode of The Rebel Show, I’m breaking down how to handle no-shows like a pro.

👉 If you’ve ever felt frustrated or discouraged after a client doesn’t show up, you’re not alone. It happens to every esthetician and beauty professional as their books get busier. The good news? With the right systems and policies, no-shows don’t have to derail your business or your confidence.

Here’s what you’ll learn in this episode:

✅ Why no-shows happen (and why they’re not personal)

✅ How to protect your business with clear no-show & cancellation policies

✅ My favorite booking tool (GlossGenius) and how it protects me with cards on file

✅ Exactly what to say when a no-show client reaches out (including scripts)

✅ How to stay professional, set boundaries, and still know when to be flexible

✨ Final takeaway: No-shows are inevitable, but when handled properly, they don’t have to cost you your peace or your profits.

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