771: How Do We Create a Patient-Centric Care Plan? – Katrina Sanders

There are 32 white structures in your patients’ mouths — and it’s not the only thing you need to treat. Dentistry is important for whole-body health, and each body that comes in is different from the next. It’s time to drop the one-size-fits-all approach and create a patient-centric care plan!  To share how, Kirk Behrendt brings back Katrina Sanders, The Dental WINEgenist, with tips for customizing a care plan to fit each unique need you see in your practice. To start creating care plans that your patients actually want, listen to Episode 771 of The Best Practices Show!

Learn More About Katrina:

• Send Katrina an email: [email protected] 
• Join Katrina on Facebook: https://www.facebook.com/katrina.sanders.948
• Follow Katrina on Instagram: https://www.instagram.com/thedentalwinegenist
• Connect with Katrina on LinkedIn: https://www.linkedin.com/in/katrina-m-sanders-rdh-bsdh-m-ed-rf-39547bb4
• Learn more on Katrina’s website: https://katrinasanders.com
• Register for Katrina’s Hygiene Exam Essentials Part 1 (December 6, 2024): https://www.actdental.com/238
• Register for Katrina’s Hygiene Exam Essentials Part 2: https://www.actdental.com/239

More Helpful Links for a Better Practice & a Better Life:

• Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listen
• Join The Best Practices Association: https://www.actdental.com/bpa
• Join ACT’s To The Top Study Club: https://www.actdental.com/ttt
• See the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/event
• Get The Best Practices Magazine for free: https://www.actdental.com/magazine
• Please leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218

Episode Resources:

• Watch the video version of Episode 771: https://www.youtube.com/@actdental/videos
• Read The Trust Edge by David Horsager: https://bookshop.org/p/books/the-trust-edge-how-top-leaders-gain-faster-results-deeper-relationships-and-a-stronger-bottom-line-david-horsager/7551447?ean=9781476711379

Main Takeaways:

• One-size-fits-all dentistry does not work.
• Tell patients about the treatment they truly need.
• Advocate for your patients to build trust and a partnership.
• Standardize how you capture your patients’ medical histories.
• Have conversations with patients about their medical conditions.
• Don't stop at “educating” your patients. Be proactive with treatment plans.
• Talk to patients about their options and involve them in their treatment plan.
• Lack of trust is the number one reason why patients decline treatment plans.
• Personalize home care to each patient’s needs, situations, and dental goals.

Snippets:

0:00 Introduction.

1:55 Katrina’s background.

8:34 Why dentistry has a hard time changing.

13:08 You have the ability to change lives.

17:59 How to create a patient-centric care plan.

21:00 Be stewards of your patients’ health.

28:02 Advocate for your patients.

30:56 How to start the conversation with patients.

44:00 What do you do with your last 25 minutes?

53:26 Crawl before you walk, walk before you run.

57:22 Final thoughts.

1:00:38 More about Katrina and how to get in touch.

Katrina M. Sanders RDH, BSDH, M.Ed, RF Bio:

In the ever-changing world of dental science where research, technology, and techniques for patient care are constantly evolving, dental professionals look to continuing education to provide insight, deliver actionable steps, empower, and create a dramatic impact within their clinical practice. With wit, charm, and a dash of humor, Katrina Sanders enchants dental professionals with her course deliverables, insightful content, and delightful inspiration. Her message of empowerment rings mighty throughout her lectures and stirs a deep sense of motivation amongst course participants.

Katrina is the Clinical Liaison for AZPerio, the country's largest periodontal practice. She performs clinically, working alongside Diplomates to the American Board of Periodontology in the surgical operatory. Katrina perfected techniques during L.A.N.A.P. surgery, suture placement, IV therapy, and blood draws. She instructs on collaborative professionalism and standard-of-care protocols while delivering education through hygiene boot camps and study clubs.