Amy Fish is the author of I Wanted Fries With That. In her book, Amy encourages standing up for yourself (and others) by complaining effectively.

Her suggestions will appeal to anyone who wants to speak up and isn’t sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath.

Illustrating her points with funny real-life stories, Amy reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved — whether you’re trying to right the wrongs of the world or just claim the french fries you ordered.

Amy is also Chief Complaints Officer, known as the Ombudsperson, at Concordia University in Montreal, Canada. She is responsible for promoting fairness and making sure everyone's voice is heard.

Amy regularly teaches, speaks and writes about how to complain effectively (i.e., stand up for yourself and ask for what you need.) She also teaches writing workshops at the Quebec Writing Federation, Hippocamp Conference for Creative NonFiction and at her kitchen table. She specializes in humour writing and memoir.

Amy's work has been published in Hippocampus Magazine, Readers' Digest, Huffington Post and several other journals.

In this episode, we touch on successfully communicating one's needs, speaking up for yourself, effective conflict resolution, focusing on what you can control, the power of listening, and more.

FOLLOW AMY:

WEBSITE: www.amyfishwrites.com
INSTA: @amyfishwrites
FACEBOOK: @AmyFishWriter
TWITTER: @amyfishwrites

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