Text us your questions and thoughts!

In this episode, I'm talking to Carly Agar, the founder of Carly Agar Training Services, or, the career coach who helps people land customer success jobs.

Carly shares some surprising facts about herself, including how it took her a year and a half to start having a voice on LinkedIn and actually start showing up because she was scared before she started posting and putting her thoughts out. She also discusses what helped her find her voice and how she got over her fear of people judging or not agreeing with her.

Carly talks about how having a message or a mission means that you have thoughts that you want to put out into the world, usually because you want to help someone, and when you hold back and you don't share your message out of fear, you're actually doing a disservice to the audience who you feel you can help. 

As we shift the conversation to Carly's career journey, it is interesting to hear many lessons and great things Carly has done, from creating a new role in a company to starting her own business. 

We discuss steps and strategies for landing a Customer Success job in the current environment. 

Did You Know:

• Initially, it took more than a year for Carly actually to start posting online and put her thoughts out there
• She created a Customer Enablement Manager role for herself in her former company
• Carly is passionate about career development and she is now a proud owner of her own career coaching business! 

In this episode, you'll learn about: 

• Ways to show up online
• Being a content creator
• Carly's career journey: From a CSM to a business owner
• Seek mentors, not managers
• How to stand out in your applications for Customer Success roles 
• Find your unique value
• What hiring managers are really looking for

Timestamps:

• 00:03:19 How to find your online voice and help others
• 00:10:51 Seek mentors, not managers
• 00:13:50 Explore career options.
• 00:25:30 Networking is the #1 step to stand out in job applications
• 00:30:08 How to ask questions in a job interview
• 00:40:56 Carly's focus on career growth. 

Follow Carly! 

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About Women in Customer Success Podcast:

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other.

Follow:

Women in Customer Success

• Website - https://www.womenincs.co/podcast
• LinkedIn - linkedin.com/company/womenincs
• Instagram: https://www.instagram.com/womenincs.co/

Host Marija Skobe-Pilley

• LinkedIn - https://www.linkedin.com/in/mspilley/

Check out our Courses:

• The Revenue CSM - https://womenincs.co/the-revenue-csm