Pluralsight is built on continuous discovery and continuous delivery, which means they are constantly building and shipping code, while constantly digging in to how customers feel about their product. We talked to James Aylward about the framework that keeps his team moving while creating products that are all about the customer.

Episode Highlights

[1:45] James talks about how Pluralsight thinks about continuously delivering and discovering

[4:10] Culture and values at Pluralsight

[5:57] The directed discovery process

[13:05] Who you should have on your team to bring the most value to your products

[17:15] How a culture of learning promotes research

[19:10] Different teams will work together in different ways

About our Guest

James Aylward is GM and Chief Product Officer at PerkSpot (at the time of our interview, James was SVP and Head of Data Product at Pluralsight). He’s passionate about identifying customer needs and rapidly designing and developing products that offer solutions. He has 10 years of experience managing products and nearly 20 years of experience in the field.