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In this episode, Dr. Lauren Umstattd shares her journey through otolaryngology training, a painful facial plastics fellowship experience, and the difficult decision to leave a path that no longer aligned with her values. First drawn to ENT as a medical student by its breadth and clinical complexity, Lauren enjoyed the precision of endoscopic and microscopic surgery during residency but found herself emotionally weighed down by head and neck cancer care. A rotation in facial plastic surgery changed everything, offering her clarity, creativity, and a sense of elective choice that resonated deeply.

Fellowship, however, became one of the most difficult chapters of her training. Despite being a strong student, Lauren felt profoundly out of alignment with her fellowship director and increasingly isolated, questioning herself in ways she never had before. As the experience deteriorated, she began simultaneously building her future practice, ultimately making the terrifying decision to resign just ten months in, despite fears about certification and professional identity. Ultimately, she chose her hard.

Lauren goes on to describe building a facial plastic surgery practice rooted in trust, transparency, and psychological safety. She discusses leveraging social media, thinking like an entrepreneur, and learning to separate the certainty required in surgery from the experimentation required in business. Central to her work is reframing perfectionism and failure, setting honest expectations with patients, and acknowledging that neither surgeons nor outcomes are ever perfect.

This conversation explores what it means to design a life and practice on your own terms, build culture intentionally, and fall in love with the hard parts of the work. It’s a powerful reminder that sometimes the bravest move in surgery and life is choosing alignment over approval.

Dr. Lauren Umstattd is a facial plastic surgeon and entrepreneur known for her commitment to autonomy, ethical patient communication, and psychologically safe practice culture. She is passionate about building systems that support excellence without sacrificing humanity. Follow her on instagram here and TikTok here.