You have lots of customers coming in the door this season - how are you making sure you wow and delight them so that they can't help but smile when they leave and become superfans? If you've listened to my podcast for a while, you know that we talk a lot about the 5 parts of retail marketing, the framework I call Foot Traffic Made Simple. We can keep our marketing unique, but there are 5 things we all need to do to keep that marketing engine humming along. Attract. Engage. Nurture. Serve. Wow and Delight. It works. Let's talk about WOW and DELIGHT. It's what really sets us apart from those big-box competitors. We value our customers, without them we have no business. So with every customer that walks in the door - let's make sure we are wowing and delighting each of them. Here are 4 tips to help you wow and delight your customers this holiday season and get them coming back in January. Full show notes at <a href= "https://wendybatten.com/episode-85/">https://wendybatten.com/episode-85/</a>

You have lots of customers coming in the door this season - how are you making sure you wow and delight them so that they can't help but smile when they leave and become superfans? If you've listened to my podcast for a while, you know that we talk a lot about the 5 parts of retail marketing, the framework I call Foot Traffic Made Simple. We can keep our marketing unique, but there are 5 things we all need to do to keep that marketing engine humming along. Attract. Engage. Nurture. Serve. Wow and Delight. It works. Let's talk about WOW and DELIGHT. It's what really sets us apart from those big-box competitors. We value our customers, without them we have no business. So with every customer that walks in the door - let's make sure we are wowing and delighting each of them. Here are 4 tips to help you wow and delight your customers this holiday season and get them coming back in January. Full show notes at https://wendybatten.com/episode-85/

You have lots of customers coming in the door this season - how are you making sure you wow and delight them so that they can't help but smile when they leave and become superfans? If you've listened to my podcast for a while, you know that we talk a lot about the 5 parts of retail marketing, the framework I call Foot Traffic Made Simple. We can keep our marketing unique, but there are 5 things we all need to do to keep that marketing engine humming along. Attract. Engage. Nurture. Serve. Wow and Delight. It works. Let's talk about WOW and DELIGHT. It's what really sets us apart from those big-box competitors. We value our customers, without them we have no business. So with every customer that walks in the door - let's make sure we are wowing and delighting each of them. Here are 4 tips to help you wow and delight your customers this holiday season and get them coming back in January. Full show notes at <a href="https://wendybatten.com/episode-85/" rel="noopener noreferrer">https://wendybatten.com/episode-85/</a>

85. Four Ways to Wow and Delight Your Holiday Shoppers So That They Keep Coming Back

How do I attract more customers to my store? How do I get more sales? How do I book out my shop's events and workshops? How do I do retail marketing and social media for my store? 
 
These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. 
 
In Creative Shop Talk, Wendy digs into the problems and solutions that "accidental shopkeepers" and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas.
 
Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and "winging" the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.

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How do I attract more customers to my store? How do I get more sales? How do I book out my shop's events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that "accidental shopkeepers" and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas. Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and "winging" the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.

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85. Four Ways to Wow and Delight Your Holiday Shoppers So That They Keep Coming Back

85. Four Ways to Wow and Delight Your Holiday Shoppers So That They Keep Coming Back

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