When you don't have alignment, bad things happen. In this episode of Practical Solutions Day, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share three hacks to prevent misalignment and burnout from happening in your practice. To learn how to proactively keep your team aligned, listen to Episode 881 of The Best Practices Show!

Learn More About Heather:

• Send Heather an email: [email protected] 
• Join Heather on Facebook: https://www.facebook.com/heather.r.crockett
• Follow Heather on ACT’s Instagram: https://www.instagram.com/actdental
• Email ACT for the CRO tool and checklist: [email protected] 
• Send Courtney an email to learn more about ACT: [email protected] 

More Helpful Links for a Better Practice & a Better Life:

• Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listen
• Join The Best Practices Association: https://www.actdental.com/bpa
• Download ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360
• Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_US
• Join ACT’s To The Top Study Club: https://www.actdental.com/ttt
• See the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/event
• Get The Best Practices Magazine for free: https://www.actdental.com/magazine
• Please leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218

Episode Resources:

• Watch the video version of Episode 881: https://www.youtube.com/@actdental/videos
• Watch “How Should a Company Share Its Values?” by Simon Sinek: https://www.youtube.com/watch?v=5yE541BY-1c

Main Takeaways:

• Misalignment is the root of all evil.
• Establish consistent communication rhythms.
• Document your core values and make them visible.
• Find creative, engaging ways of celebrating your core values.
• Lead by example. What message do you want to show your team?

Snippets:

0:00 Introduction.

2:22 Why this is an important topic.

4:53 Alignment is a big deal.

7:36 Document your core values.

11:31 Find creative ways to celebrate your core values.

13:02 Create consistent communication rhythms.

17:02 Home in on the “why”.

18:27 Lead by example.

22:32 Final takeaways.

Heather Crockett Bio:

Heather Crockett is a Lead Practice Coach who finds joy in not only improving practices but improving the lives of those she coaches as well. With over 20 years of combined experience in assisting, office management, and clinical dental hygiene, her awareness supports many aspects of the practice setting.

Heather received her dental hygiene degree from the Utah College of Dental Hygiene in 2008. Networking in the dental community comes easy to her, and she loves to connect with like-minded colleagues on social media. Heather enjoys both attending and presenting continuing education to expand her knowledge and learn from her friends and colleagues.

She enjoys hanging out with her husband, three sons, and their dog, Moki, scrolling through social media, watching football, and traveling.