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893: 4 Keys to Crafting a Killer Customer Experience w/ David Shearer
In this episode we talk to David Shearer, VP Marketing at Looker.
David shares 4 steps to developing a fantastic customer experience, including:
-
Don't abandon early adopters
-
Consider establishing a Department of Customer Love
-
Don't ignore internal company culture
-
Recognize consumer expectations of B2B buyers
Connect with David on Twitter: https://twitter.com/mrshearer
View all episodes
By Sweet Fish
4.9
397397 ratings
In this episode we talk to David Shearer, VP Marketing at Looker.
David shares 4 steps to developing a fantastic customer experience, including:
-
Don't abandon early adopters
-
Consider establishing a Department of Customer Love
-
Don't ignore internal company culture
-
Recognize consumer expectations of B2B buyers
Connect with David on Twitter: https://twitter.com/mrshearer
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