We've all heard about workplace harassment. But how much do you really know? In this episode of Practical Solutions Day, Kirk Behrendt brings back Alan Twigg, president of Bent Ericksen & Associates, to share everything you need to understand about harassment in a dental practice. To learn how to protect your team and practice, listen to Episode 908 of The Best Practices Show!

Learn More About Alan:

• Give Alan a call: (800) 679-2760
• Send Alan an email: [email protected] 
• Join Bent Ericksen on Facebook: https://www.facebook.com/BentEricksenAssociates
• Learn more about Bent Ericksen: https://bentericksen.com
• Try Bent Ericksen’s HR Director package: https://bentericksen.com/product/hr-director
• Learn more on Bent Ericksen’s Resource Library: https://bentericksen.com/resource-library

More Helpful Links for a Better Practice & a Better Life:

• Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listen
• Join The Best Practices Association: https://www.actdental.com/bpa
• Download ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360
• Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_US
• Join ACT’s To The Top Study Club: https://www.actdental.com/ttt
• Get The Best Practices Magazine for free: https://www.actdental.com/magazine
• Please leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218

Episode Resources:

• Watch the video version of Episode 908: https://www.youtube.com/@actdental/videos

Main Takeaways:

• Know that there are multiple types of harassment.
• Have clear, documented policies against harassment.
• Different states have different harassment policy requirements.
• Document that you have reviewed your policies with employees.
• Specify who people need to report to if they're a victim of harassment.
• Frequently do training and reminders about your policies with your team.
• Take reports of harassment seriously! Don't just sweep things under the rug.

Snippets:

0:00 Introduction.

1:11 Alan’s background.

2:28 Why this is an important topic.

5:06 Have clear policies in place.

10:59 Important steps to take.

17:41 What dentists get wrong about harassment.

23:39 Final thoughts.

25:20 More about Bent Ericksen and how to get in touch.

Alan Twigg Bio:

Alan Twigg is the president of Bent Ericksen & Associates. For over 10 years, he has guided thousands of clients and consultants through the ever-changing world of HR and employment compliance. He is a speaker, consultant, and author who is passionate about bringing education and peace of mind to such a confusing topic.

As a strong proponent of symbiotic employer-employee relations, Alan is passionate about teamwork and positive work cultures, with an emphasis on long-term personnel retention and employment compliance, where his solutions-oriented outlook excels.