Have you noticed how a coaching session can turn into a Netflix mini-series in about thirty seconds? Your client starts describing what happened, the cast of characters grows, sub-plots multiply… and before you know it, you're as tangled in the narrative as they are.

When we get lost in the story, it's hard to help them find the way out.

In this week's short clip I share the mindset shift that keeps me from being "hypnotised by the content" and lets me hear what's really going on. A few hints of what's inside:

- The unexpected move I make before a client even finishes their first sentence. - A "prehistoric" listening lens that slices straight through any story. - Three simple words that open the door to genuine insight. - This quick listen might change the way you hear every conversation.

Big love, Jamie

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