Elizabeth Payne is a longtime health reporter. She knows the ins and outs of Canada's healthcare system—its triumphs and tragedies. At least, intellectually. 

But when her father suffered a fall that brought him first to the emergency room, and then deeper and deeper into an overcrowded, short-staffed system that failed him even as it tried its best, she got a different kind of look at what's wrong, and what it means for every senior who might suffer an extremely common accident.

GUEST: Elizabeth Payne, Ottawa Citizen (You can read Elizabeth's detailed chronicle of her father's experience right here.)

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