In this podcast episode, Order CoS Ali Sardinia and CEO Zach Garippa share their successful four-year partnership built on co-creating the role through honest conversations about business needs. Their success stems from constant prioritization conversations, immediate communication to prevent issues from festering, and treating failures as shared ownership with an action-first mentality. They emphasize that cultural alignment matters more than perfect experience, and that effective CoS and Principal relationships require thought partnership and trust-building rather than constant agreement. Excited for you to level-up as a Chief of Staff!

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