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A TRIO of Company Pillars: Customer, Employee, and Environmental Care
Brothers David">David and Michael Katz">Michael Katz came to America in 2015 with only a killer work ethic and a dream. In July 2021, they figured they would try their hands at HVAC.
Their hard work certainly paid off. In 2023, their business, TRIO Heating and Air Conditioning">TRIO Heating and Air Conditioning, will clear $10 million in revenue.
David and Michael spared some of their time at Pantheon 2023 to talk about what they’ve learned about implementing new business processes, employee relations, and why environmental care is a staple of their brand.
Join us as we discuss:
- (6:24) Unpacking and implementing new practices from Pantheon
- (16:10) How an internal survey spurred a dramatic rebrand
- (23:27) Why shop tours are worth every second of your time
Check out these resources we mentioned during the podcast:
Home Service Millionaire">Home Service Millionaire by Tommy Mello
You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.
Know a business that could use a bit of muscle from ServiceTitan?Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
View all episodes
By ServiceTitan
4.9
8181 ratings
Brothers David">David and Michael Katz">Michael Katz came to America in 2015 with only a killer work ethic and a dream. In July 2021, they figured they would try their hands at HVAC.
Their hard work certainly paid off. In 2023, their business, TRIO Heating and Air Conditioning">TRIO Heating and Air Conditioning, will clear $10 million in revenue.
David and Michael spared some of their time at Pantheon 2023 to talk about what they’ve learned about implementing new business processes, employee relations, and why environmental care is a staple of their brand.
Join us as we discuss:
- (6:24) Unpacking and implementing new practices from Pantheon
- (16:10) How an internal survey spurred a dramatic rebrand
- (23:27) Why shop tours are worth every second of your time
Check out these resources we mentioned during the podcast:
Home Service Millionaire">Home Service Millionaire by Tommy Mello
You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.
Know a business that could use a bit of muscle from ServiceTitan?Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
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