In this episode, Robert Meehan, VP of National Accounts and New Business at Lennox, shares insights on the importance of understanding business costs, accountability, and customer experience in the HVAC industry. He discusses the growing role of private equity, the impact of AI on customer service, and the need for continuous learning. Robert also reflects on his career journey with Dave and Joe, emphasizing the value of mentorship and the need to adapt to the industry's evolving future.

On Air is a Lennox Learning Solutions Production.