ABA Journal: Legal Rebels

Jeff Carr has been on a 40-year path of improving lawyer efficiency and effectiveness. "There's an old saying that if you pay for service by the hour, you buy hours and not service," he says. "And I still believe that very much." In this episode of the Legal Rebels Podcast, Carr speaks with ABA Journal reporter Jason Tashea about why he came out of retirement, and how his principle of the Three Es calculated the value of legal services to clients.

Special thanks to our sponsor, Answer1 and Thomson Reuters Westlaw Edge.

In the 10 years since Emery K. Harlan, co-founder of the National Association of Minority & Women Owned Law Firms, was featured as an ABA Journal Legal Rebel, he says little has changed for diversity in the profession. "I think it's stayed about the same," Harlan tells the ABA Journal's Stephanie Francis Ward. "The lesson we can take from diversity and inclusion is that there needs to be vigilance. There can never be a point where we can say we've achieved all there is to achieve. I think this year's [Am Law] partnership classes is an indicator of that."

Special thanks to our sponsor, Answer1 and Thomson Reuters Westlaw Edge.

When Ralph Baxter joined the inaugural class of Legal Rebels in 2009, he was the CEO and chairman of Orrick Herrington & Sutcliffe. Just a year into the biggest recession since the Great Depression, he caught the ABA Journal’s attention through his initiatives that took Orrick from a domestic, California-based firm to an international heavyweight while navigating economic turbulence. Since leaving the firm in 2013—after 23 years as chairman–he has gone on to consult with law firms looking to improve their business and service models, sit on the board of LegalZoom and run for the U.S. House of Representatives as a Democrat from West Virginia in 2018. In this episode, he speaks with the ABA Journal’s Jason Tashea about where the profession has been and where he thinks it’s headed.

Special thanks to our sponsor, Answer1 and Thomson Reuters Westlaw Edge.

Many lawyers are reluctant to new adopt legal technology, says Monica Goyal, who developed platforms including My Legal Briefcase, which helps parties in the Canadian small claims courts, and Aluvion Law, which uses automation to cut legal services costs for small businesses. "We think young lawyers are on Facebook, Twitter, they're using computers, and that somehow they will be more willing to try and experiment with new technology. I've found that's not the case," Goyal tells the ABA Journal's Stephanie Francis Ward in this episode of the Legal Rebels Podcast.

Special thanks to our sponsor, Answer1 and Thomson Reuters Westlaw Edge.

Chatbots have a place in a law office because they can handle busy work that eats up precious time in a lawyer’s day, says LawDroid founder Tom Martin in this episode of the ABA Journal’s Legal Rebels Podcast. By wiping out such mundane tasks, it frees up time for meaningful human interactions between lawyer and client that no machine can master, he tells host Angela Morris.

Special thanks to our sponsor, Answer1 and Thomson Reuters Westlaw Edge.

Perhaps in five to seven years, as Colin Rule sees it, half of U.S. citizens who file court cases will have access to online dispute resolution software walking them step by step through their matters, resolving up to 80 percent of cases. Rule, a nonlawyer mediator, is vice president for online dispute resolution at Tyler Technologies. In this episode of the ABA Journal’s Legal Rebels Podcast, Rule speaks with Angela Morris about the possibilities–and pitfalls–for this technology.

Special thanks to our sponsor, Answer1.

Ken Adams has brought his contract expertise to LegalSifter, a Pittsburgh artificial intelligence startup. The 2009 Legal Rebel and author of “A Manual of Style for Contract Drafting” sat down to discuss his new venture with the ABA Journal’s Jason Taschea. Adams says LegalSifter is a system built with human expertise to address the fact that many customers are doing the same tasks when dealing with contracts. It’s a system that will excel at flagging issues that keep coming up, and he thinks the technology will be sophisticated enough to flag the issues for any one user.

Special thanks to our sponsor, Answer1.

It’s too easy for attorneys to be aware that something isn’t perfect in their practices and accept the situation instead of pushing back. So says longtime legal innovator Nicole Bradick. “What it’s all about is identifying something not working as well as it should be and thinking of possible solutions,” says Bradick, who in January launched a legal technology company, Theory and Principle, that aims to do just that: “Ask why is this happening, and are there any changes we can make to fix the problem?”

Special thanks to our sponsor, Answer1.

When Amy Porter founded the online payment platform AffiniPay, she drew on her experience as a college athlete—cheerleading while majoring in merchandising at the University of Texas at Austin—which led to work as a sales representative with Varsity Brands, an athletic clothing company. Her businesses now include LawPay, an online payment platform for attorneys, and CPACharge, which she developed after discovering accountants were using LawPay for online payments.

Special thanks to our sponsor, Answer1.

Since the late 1990s, Joyce Raby has spent a career bringing technology to legal aid. While a booster and believer in technology’s potential to improve America’s legal system, her experience is tempering. “We’ve been saying for a very long time that technology was going to be the saving grace for the justice ecosystem,” she says. “I don’t think it is.” Joyce continues her legal technology trajectory as executive director of the Florida Justice Technology Center.