A thriving salon business is not just about great hair. It is also about business growth and creating an amazing experience clients keep coming back to. John Palmieri chats with Gina Bianca about the reality of salon ownership, the shift to a hybrid salon model, and what it takes to retain both clients and stylists. From pricing challenges to leadership struggles, they break down the lessons every salon owner needs to succeed. Plus, Gina shares her personal journey of growth, the importance of healing as a leader, and why strong systems—not just talent—drive long-term success.

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