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Advancing Patient Access Through Leadership and Change Management
In this episode of the MGMA Insights podcast, we’re joined by Steve McMillen, senior manager, ECG Management Consultants, and Brian Bacak, MD, FAAFP, UCHealth Patient Line, associate vice chair for clinical affairs, department of family medicine, University of Colorado Denver School of Medicine.
They're here to talk about how patients have become increasingly savvy about how they access care, and how providers have in turn become increasingly focused on meeting these modern expectations through adaptive leadership and change management strategies.
To hear more from McMillen, Bacak and a host of other healthcare experts, register for the Medical Practice Excellence Conference at www.MGMA.com/MPEC.
Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode. Visit gosyf.com/3efvXzu to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience.
To streamline your uniform program and experience the Scrubin difference, visit mgma.scrubin.com/home
If you like the show, please rate and review it wherever you get your podcasts. So you never miss an episode, you can subscribe at one of the following platforms:
Apple Podcasts (apple.co/368IdOB)
Google Play (bit.ly/2paMqAJ)
Spotify (spoti.fi/2Nwu59p)
Stitcher (bit.ly/2NmAF1M)
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
This episode is brought to you by Greenway Health.
Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR.
Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.
To learn more about Greenway Health and Novare, visit greenwayhealth.com.
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By MGMA
4.8
3737 ratings
In this episode of the MGMA Insights podcast, we’re joined by Steve McMillen, senior manager, ECG Management Consultants, and Brian Bacak, MD, FAAFP, UCHealth Patient Line, associate vice chair for clinical affairs, department of family medicine, University of Colorado Denver School of Medicine.
They're here to talk about how patients have become increasingly savvy about how they access care, and how providers have in turn become increasingly focused on meeting these modern expectations through adaptive leadership and change management strategies.
To hear more from McMillen, Bacak and a host of other healthcare experts, register for the Medical Practice Excellence Conference at www.MGMA.com/MPEC.
Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode. Visit gosyf.com/3efvXzu to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience.
To streamline your uniform program and experience the Scrubin difference, visit mgma.scrubin.com/home
If you like the show, please rate and review it wherever you get your podcasts. So you never miss an episode, you can subscribe at one of the following platforms:
Apple Podcasts (apple.co/368IdOB)
Google Play (bit.ly/2paMqAJ)
Spotify (spoti.fi/2Nwu59p)
Stitcher (bit.ly/2NmAF1M)
MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
This episode is brought to you by Greenway Health.
Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR.
Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.
To learn more about Greenway Health and Novare, visit greenwayhealth.com.
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