Aggelos Mouzakitis is Growth Product Manager at Growth Sandwich, and in this episode we’re talking about how customer research can help B2B SaaS companies grow to their potential.

We hear about various approaches to growth, such as product-led growth, sales-led growth, or marketing-led growth, but in this episode we look at it from another perspective, and that’s customer-led growth.

Aggelos is an expert on customer research and advocate of customer-led growth, and in this episode he breaks down this methodology that puts the customer at the core of everything you do, including:

- What being customer-led truly means

- How customer-led growth helps marketers

- How to use the jobs-to-be-done framework to support customer-led growth

- The “value gap” issue in marketing

- What it really means to have customer empathy as a marketer

Links

Claim your free SaaS marketing assessment from Advance B2B >> www.advanceb2b.com/tgh

Growth Sandwich >> https://www.growthsandwich.com/

What Customers Want by Anthony Ulwick >> https://www.goodreads.com/book/show/426683.What_Customers_Want

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Advance B2B >> www.advanceb2b.com

Follow The Growth Hub on Twitter >> twitter.com/SaaSGrowthHub

Follow Edward on Twitter >> twitter.com/NordicEdward