In this episode of the Scrum.org Community Podcast, Dave West and Dimitrios Dimitrelos, Business Agility Lead, Accenture Greece, PST, explore the powerful role incentives play in Agile transformations and the Agile Product Operating Model (APOM). Dimitris shares a striking story of QA teams inflating bug counts to meet performance metrics, highlighting how poorly designed incentives can undermine collaboration.

They discuss strategies for balancing individual and team incentives, the limits of financial motivation, and how organizations can redesign performance management to support true Agile behaviors. Listen to learn practical insights for fostering collaboration, transparency, and sustainable motivation across your teams.

Key Takeaways:

• How misaligned incentives can derail Agile transformations
• Balancing individual vs. team incentives for collaboration
• Understanding motivation beyond money using Herzberg’s theory
• Practical steps to redesign performance management systems