Allied Health Business Brilliance

In this episode of the PPMP Podcast, Dave Jereb, the Founding Director of MoveAbout, joins the conversation to share his journey and insights as an Allied Health business owner. You’ll hear Dave paint a picture of MoveAbout, including his shift to the Central Coast, and the importance of knowing what he wanted his legacy to be.

Dave then discusses the idea of creating pathways to establish flexibility in the workplace, as well as a piece on intrapreneurship, being values-driven in your business and its advantages, and how new graduates can prevent early burnout. Dave also shares his thoughts on resilience and why he gives his team permission to fail.

Topics covered on intrapreneurship, being values-driven, and preventing early-career burnout:

• What intrapreneurship means to him, the importance of taking risks, employees treating the business like their own, and having a profit-sharing framework and how it works.
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• Being protective of the business, supporting the people who support the kids in Allied Health, and knowing that your vision and values lead to success.
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• Realising you have the control, investing in yourself, knowing the differences between caseloads and KPIs, and understanding and overcoming compassion fatigue.

Connect with Dave Jereb

• Visit Dave’s Website 
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• Follow Dave on Instagram (@davejereb_ot and @moveabout.ot) 
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• Connect with Dave on Facebook 
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• Connect with Dave on LinkedIn (Dave’s Personal & MoveAbout)
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• Follow Dave on Twitter (@davejereb)
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• Check out Dave’s YouTube 

Connect with Nacre Consulting: 

• Join the Accelerator Mastermind 
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• Complete the Allied Health Biz Quiz 
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• Let’s connect on Instagram 
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• Follow us on Facebook 
• 
  
• Let’s connect on LinkedIn 
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• Join our Facebook Group online community 

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

See omnystudio.com/listener for privacy information.

Tune into this rerun episode to hear Ben Turnbull discuss the secret resource that many Allied Health professionals don’t know about. Ben is the Founding CEO and Board Director of AHANA Ltd (Allied Health Assistants’ National Association Ltd).

The AHANA is a national network for Allied Health Assistants (AHAs). It’s designed to support them to improve the output, quality, and efficiency of Allied Health professionals, and services provided publicly and privately. 

If you are hesitant about AHA’s and their role, listen to the episode to hear Ben break down any common pain points. You also don’t want to miss his pro-tips on where to find AHA’s and recruit them. 

Check out what you’ll hear in this rerun episode on Better Understanding the Role of Allied Health Assistants:

• How the AHANA works. Learn how AHAs can work independently or with an Allied Health professional, who can then connect with the AHANA to understand how to better support AHAs in the workplace.
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• Formal AHA training. Find out the latest-and-greatest in AHA formal training and whether it’s changing.
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• Support worker vs. AHA. Understand the differences.
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• AHA trends. Hear Ben share the trends he’s noticed about AHAs going off alone and setting up their own businesses.
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• The future of AHAs and the AHANA. Find out Ben’s thoughts on where it’s going as a profession, changes he’s seen in the last five years, and his future visions for the AHANA.

Connect with Ben Turnbull

• Visit AHANA’s Website 
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• Connect with Ben on Facebook 
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• Follow Ben on Twitter (@AHANA_Aus)
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• Connect with Ben on LinkedIn (Ben’s Personal & AHANA)

Connect with Nacre Consulting: 

• Join the Accelerator Mastermind 
• 
  
• Complete the Allied Health Biz Quiz 
• 
  
• Let’s connect on Instagram 
• 
  
• Follow us on Facebook 
• 
  
• Let’s connect on LinkedIn 
• 
  
• Join our Facebook Group online community 

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

See omnystudio.com/listener for privacy information.

What is your relationship with LinkedIn? How do you utilise the platform? This rerun episode is an exciting one as Cathy speaks with Adam Houlahan – LinkedIn Expert at Prominence Global and Author of three Amazon best-selling books on the subject.

Prominence Global is one of the world’s leading LinkedIn personal branding agencies, supporting the world’s scaling entrepreneurs to become prominent and highly influential in their industry.  

After hearing the conversation, you’ll probably wonder why you ever held back in the first place. If you never even attempted something because of fear or reservation, Adam has the perfect answer: “Done is better than perfect.” 

Check out what you’ll hear in this rerun episode on Understanding the Value of LinkedIn:

• How LinkedIn has changed how we use content. Learn about all the nuances of the platform, including how things have changed since the pandemic.
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• Understanding content strategies. How they help your business and why they’re so important.
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• Misconceptions. Being aware of misconceptions about LinkedIn and mistakes made, as well as how to avoid them.
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• Recruiting. Learn just how valuable LinkedIn is to the recruitment process for your business.
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• Branding. Did you know just how much it matters how you’re branding yourself on LinkedIn? Find out how to amplify your business authority and brand.

Connect with Adam Houlahan

• Visit Adam’s Websites (Adam’s Personal & Prominence Global)
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• Follow Adam on Instagram (@adamhoulahan) 
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• Connect with Adam on Facebook (Adam’s Personal & Prominence Global)
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• Follow Adam on Twitter (@AdamHoulahan)
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• Connect with Adam on LinkedIn 
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• Check out Adam’s YouTube 

Connect with Nacre Consulting: 

• Join the Accelerator Mastermind 
• 
  
• Complete the Allied Health Biz Quiz 
• 
  
• Let’s connect on Instagram 
• 
  
• Follow us on Facebook 
• 
  
• Let’s connect on LinkedIn 
• 
  
• Join our Facebook Group online community 

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

See omnystudio.com/listener for privacy information.

When was the last time you looked over the website you use for your business? Perhaps it’s time for a refresh? Your website is like your shopfront, and if it’s looking a little shabby, then people aren’t going to want to stop and look any further.

In this rerun episode, Cathy chats about the importance of having an up-to-date website for your business and its many benefits. A fresh-looking website is what’s going to make you stand out from your competition, and it’s also a reflection of your brand. 

This is a great refresher if you’ve neglected your website for a while, giving you plenty of tips to help you revamp your site’s appearance and content.  

Check out what you’ll hear in this rerun episode on New Website Business Benefits:

• Think of your website like a garden. Learn the importance of maintaining your site to keep it looking fresh – it’s in need of just as much care as your brick-and-mortar clinic!
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• My experience with Webbies. Don’t be afraid to ask others for help to get your site looking tip-top!
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• The importance of headshots. Find out why you shouldn’t compromise on those photos! They will show your customers that you care about your image and how you’re presenting yourself to them.
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• The draft phase is key. Discover why the draft phase (or in other words, the “change-your-mind phase”) is essential for building a cohesive site.
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• Branding, branding, branding. Find out how a website effects your brand.

Connect with Cathy Love

• Visit Cathy’s Website 
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• Follow Cathy on Instagram (@nacre_consulting) 
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• Connect with Cathy on Facebook 
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• Connect with Cathy on LinkedIn 

Connect with Nacre Consulting: 

• Join the Accelerator Mastermind 
• 
  
• Complete the Allied Health Biz Quiz 
• 
  
• Let’s connect on Instagram 
• 
  
• Follow us on Facebook 
• 
  
• Let’s connect on LinkedIn 
• 
  
• Join our Facebook Group online community 

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

See omnystudio.com/listener for privacy information.

Instead of leaving a legacy, why don’t you think about living a legacy every day? To inspire everyone who lays their ears on this episode, Paul Dunn tunes into the PPMP Podcast. It’s difficult to sum up Paul’s achievements in just one sentence, but he is the Co-Founder of B1G1, an organisation that channels effort to giving back to the community through businesses. 

Paul starts off by sharing the origin story of B1G1, which is an initiative with a mission to “create a world that’s full of giving”. It’s a model designed for small businesses around the globe, where they can donate money to associated charities when someone buys a product. You’ll also hear Paul discuss the Allied Health industry, making a difference in people’s lives, and shifting the spirit of your business and the parallels in life.

Topics covered on B1G1, Allied Health, and being a business for good:

• Making a difference, and the inspiring origin story of B1G1.
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• Being purposeful and having a purpose, helping people change their story, and the importance of looking outside rather than inside yourself.
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• Why businesses need to be creating meaning, tiny things making a big difference, and thinking about the impact you make and being ready to make an impact.

Connect with Paul Dunn

• Visit Paul’s Websites (B1G1 & pauldunn.global) 
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• Follow Paul on Twitter (@pauldunn & @B1G1)
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• Connect with Paul on Facebook 
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• Connect with Paul on LinkedIn (Paul Dunn & B1G1)
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• Check out Paul’s YouTube

Connect with Nacre Consulting: 

• Join the Accelerator Mastermind 
• 
  
• Complete the Allied Health Biz Quiz 
• 
  
• Let’s connect on Instagram 
• 
  
• Follow us on Facebook 
• 
  
• Let’s connect on LinkedIn 
• 
  
• Join our Facebook Group online community 

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

See omnystudio.com/listener for privacy information.

Fearful of recruitment? Unsure how to approach it in your business? Danielle Weedon and Clare Jones are here to help! Directors of MediRecruit, Danielle and Clare have been working in recruitment since 2001, and have never seen a tougher time than what they’re seeing now.

In this episode, you’ll hear us discuss everything from flexible workplace tricks and tips, the introduction of the NDIS and its subsequent opportunities, what’s happening with the 2023 graduate cohort, what the recruitment market will look like in the future, and much more.

These lovely ladies also have a podcast of their own, Allied Health Podcast, which explores the Allied Health industry including clinical trends, assistive technology, career pathways, recruitment, and more. Give it a listen for even more golden nuggets!

Topics covered on flexible workplace insights, the 2023 graduate cohort, and overcoming the fear of hiring recruitment agencies:

• What Allied Health business owners need to be thinking about to attract the right people, and how to make your practice stand out amongst competitors. 
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• Thinking more about career pathways, mastering cover letters and resumes, struggling with the end stage of the recruitment process, and the experience of moving to the UK for graduates. 
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• Understanding how much you’ll learn as a business owner when working with an agency, and learning the key things to ask when recruiting. 

Connect with Danielle Weedon & Clare Jones

• Visit MediRecruit’s Website 
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• Follow MediRecruit on Instagram (@medirecruit) 
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• Connect with MediRecruit on Facebook
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• Follow MediRecruit on Twitter (@MediRecruit)
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• Connect with Danielle and Clare on LinkedIn (Danielle, Clare, MediRecruit)
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• Tune into Danielle and Clare’s Podcast (Allied Health Podcast)

Connect with Nacre Consulting: 

• Join the Accelerator Mastermind 
• 
  
• Complete the Allied Health Biz Quiz 
• 
  
• Let’s connect on Instagram 
• 
  
• Follow us on Facebook 
• 
  
• Let’s connect on LinkedIn 
• 
  
• Join our Facebook Group online community 

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

See omnystudio.com/listener for privacy information.

When was the last time you reviewed your business values? Do they truly align with what you want to represent? Here to help you understand how to navigate your values is Laura Jean – Facilitator at Dietician Values. Laura bridges the gap for health professionals between bringing the values they practice as a clinician into how they do business.

After sharing her experience as a clinician and now business owner, Laura then discusses values and how businesses can (and should) be doing things differently. She chats about having aspirational values, why there is no end goal, how “wrong” values can lead to burnout, and why it’s important to have values-based action statements to define your values.

Laura also discusses the sustainability of humans, curiosity, and the significance of taking the opportunity to make different choices in your career.

Topics covered on values, sustainable humans working in business, and curiosity:

• Redefining the term “values”, going beyond the stereotypical values many organisations use that create a disconnect, using values as a business tool, and how often you should be revisiting your values.
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• Knowing humans are universal, working through burnout and fatigue, and taking time to reconsider and slow down.
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• Thinking about the possibilities, not being afraid to take the leap and do things differently, and taking the opportunity to make different choices.

Connect with Laura

• Visit Laura’s Website 
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• Follow Laura on Instagram (@dieticianvalues) 
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• Connect with Karl on Facebook
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• Connect with Laura on LinkedIn 
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• Tune into Laura’s Podcast (Dietician Values)

Connect with Nacre Consulting: 

• Join the Accelerator Mastermind 
• 
  
• Complete the Allied Health Biz Quiz 
• 
  
• Let’s connect on Instagram 
• 
  
• Follow us on Facebook 
• 
  
• Let’s connect on LinkedIn 
• 
  
• Join our Facebook Group online community 

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

See omnystudio.com/listener for privacy information.

Do you ever think about how reviews are such a high-value marketing tool for your business? Maybe you feel awkward about asking for reviews from your clients? To help many of you move away from your fears of reviews is Karl Schwantes, who joins PPMP Podcast to reveal so many gold nuggets about client reviews, you’ll be sitting on a goldmine by the end of the episode.

Karl is a Customer Service Expert, international award-winning author, a Telstra business award finalist, and the winner of the My Business Awards 2020 for the Best Customer Experience. He’s also the owner of Xennox Diamonds, a 47-year-old second-generation family business that has generated over 1,000 5-star reviews.

In this episode, you’ll hear Karl discuss Allied Health business owners and their relationship with reviews. He chats about why those in the Allied Health industry are often reluctant to ask for reviews, how to have the right perspective with reviews, and how to make the system around reviews a habit for clients and the team.

Topics covered on how to get 5-star reviews, the importance of reviews, and how to get started with using Google reviews:

• Putting yourself in your client’s shoes, why you shouldn’t be asking for a clinical outcome testimonial and what to ask for instead, and how to properly respond to reviews (including negative ones).
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• The importance of showcasing what you do on the internet, not having the mindset of being “the best kept secret”, and reputation marketing – how to leverage your brand reputation on Google.
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• Optimising your Google Business profile, focusing on the patient experience, and the “Happiness Window” – Karl reveals the perfect time to ask people to leave a review.

Connect with Karl

• Visit Karl’s Website 
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• Follow Karl on Instagram (@5.starreviews) 
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• Connect with Karl on Facebook 
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• Follow Karl on Twitter
• 
  
• Connect with Karl on LinkedIn 
• 
  
• Check out Karl’s YouTube 

Connect with Nacre Consulting: 

• Join the Accelerator Mastermind 
• 
  
• Complete the Allied Health Biz Quiz 
• 
  
• Let’s connect on Instagram 
• 
  
• Follow us on Facebook 
• 
  
• Let’s connect on LinkedIn 
• 
  
• Join our Facebook Group online community 

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

See omnystudio.com/listener for privacy information.

Understanding all aspects of your finances is key to the successful running of any business, but it can be a major downfall for some. This and more is covered in my interview with Chris Stenhouse, Business Manager at Professional Booking Services (PBS) back in Episode 55. That’s right – it’s rerun time!

The Melbourne-based family business provides full financial and administrative solutions to businesses throughout Australia and overseas. Working across all industries, PBS bookkeepers support businesses with turnovers ranging from $50,000 to $12million.

In this episode, Chris covers all-things bookkeeping. He discusses the difference between a bookkeeper and accountant, what makes a good bookkeeper, and the importance of having a good rapport with your bookkeeper. You’ll also hear his tips on staying on top of your payable reports.

Topics covered on budgeting, financials and general finance insights:

• How bookkeepers can set up a budget for you, understanding your earning potential through budgets and billable days, and building your budget from nothing.
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• Common financial habits of Allied Health business owners, Chris’ advice on how often you should be checking your financials, and the importance of monthly financial reviews.
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• Making bookkeeping love happen, better understand your cost of sales, setting KPIs with your bookkeeper, explaining profit losses and balance sheets, and how to account for unusual expenses correctly.

Related Episodes 

• Episode 55: [Learning From Your Bookkeeper] 

Connect with Chris

• Visit Chris’ Website 
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• Follow Chris on Instagram (@pbs_bookkeeping) 
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• Connect with Chris on Facebook 
• 
  
• Connect with Chris on LinkedIn 

Connect with Nacre Consulting: 

• Join the Accelerator Mastermind 
• 
  
• Complete the Allied Health Biz Quiz 
• 
  
• Let’s connect on Instagram 
• 
  
• Follow us on Facebook 
• 
  
• Let’s connect on LinkedIn 
• 
  
• Join our Facebook Group online community 

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

See omnystudio.com/listener for privacy information.

If you’ve ever felt like your productivity levels are low, this episode is going to be a game-changer. Donna McGeorge – Keynote Speaker, Facilitator, Trainer and Productivity Coach – tunes in to share a plethora of tips and tactics to help you tackle productivity. Donna also happens to be the best-selling author of three of my favourite books about productivity and regaining time, which you’ll find linked below.

In this episode, Donna discusses her commitment to being a Productivity Coach, where she delves into the importance of being aware of how you feel at the end of the day, rather than at the beginning. She then chats about her controversial take on the term “busy” as being the new lazy, and follows up with a look at the anti-work movement, the power of daydreaming, and how you can be more intentional about how you spend your time.

Topics covered on time vs. energy management and the Space Framework:

• Adaptive capacity, difference between being reactive and responsive, building a buffer, and the 85% capacity concept.
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• Prioritising “thinking space”, a look into the four spaces, how Donna does her thinking time, and planning for the future.

Resources Mentioned 

• The 1-Day Refund Book by Donna McGeorge – Take back time and spend it wisely.
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• The First 2 Hours Book by Donna McGeorge – Get more done with your day.
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• The 25 Minute Meeting Book by Donna McGeorge – Sharpen your docs and tighten your time frames to get more done in less time.
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• Capacity Quiz Registration 

Connect with Donna

• Visit Donna’s Website 
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• Follow Donna on Instagram (@dmcgeorge) 
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• Connect with Donna on Facebook 
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• Follow Donna on Twitter (@DonnaMcGeorge)
• 
  
• Connect with Donna on LinkedIn 

Connect with Nacre Consulting: 

• Join the Accelerator Mastermind 
• 
  
• Complete the Allied Health Biz Quiz 
• 
  
• Let’s connect on Instagram 
• 
  
• Follow us on Facebook 
• 
  
• Let’s connect on LinkedIn 
• 
  
• Join our Facebook Group online community 

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

See omnystudio.com/listener for privacy information.