Successful onboarding, training, and continued growth of employees requires engagement from both the employee and employer.
When SMB experience turnover and potential talent is wasted, it can be heartbreaking for the business and the employee. Capable employees feel unsuccessful and frustrated employers feel like they have wasted time, in addition to money.
More often than not, this is because both parties didn't know how to bring out the best in themselves. So, why not lean on someone whose mission is to bring out the best experience in hands-on learning for all parties involved?
We are joined by Susan Fitzell, Certified Virtual Presenter with eSpeakers, Learning and Development Consultant with Susan Fitzell & Associates.
Susan takes these concepts to a whole different level. She talks from a place of real understanding about learning. Imagine having a corporation where each individual knows exactly how they learn and can learn for themselves. We’d have a self-learning organization.
Susan shares her message through stories that will make you laugh, and some that challenge you. She’s very entertaining while you are being blown away by a whole new concept of the learning individual.
Tune in for this pragmatic conversation at TalkRadio.nyc or watch the Facebook Livestream by clicking here.
Show NotesSegment 1Steven introduces the show and talks about small and medium businesses as well as talks about the show. Steven introduces today's topic of discussion “Talent is a Terrible Thing to Waste,” in relations to the employee and the employer. Steven introduces his special guest - Susan Fitzell - and then gives the listeners background on her success; she is a certified virtual presenter and a learning and development consultant running her own business as well. Steven gives some fun insights about Susan, from kickboxing to her beliefs on learning.
Segment 2Susan Dives right in by telling the audience about what she does; Susan helps companies retain top performers, she says that 60% of employees leave companies that are not paying attention to onboarding. Susan talks about how she goes to companies and bridges learning gaps between employees and the employer. Susan gives a few scenarios where her job is important, and talks about going back to school to learn is not the best option because there can be trauma involved. Susan tells us that as humans we have different ways of learning and have specific preferred ways of learning, she believes that it is important for her to teach managers the tools they need to help their employees to learn in different ways. Susan ends the segment by mentioning that since work is at home it is harder to teach and that's where she comes in to insert innovatives ways to make sure companies stay connected when it comes to learning.
Segment 3The two dive into the various ways companies try to make sure participation is still a priority for employees when they are working from home - such as Zoom polls. According to Susan, they utilize breakout rooms and they should find ways to get employees involved, like friendly competition - or even have the employees freedom to talk to people in a smaller room, which is much more comfortable for the participants. Susan emphasizes that it should be taught in small chunks as it is normally hard to absorb information especially on a virtual platform. At the end of the day employees have to learn even if they struggle, it is Susan's job to help them find different opportunities to complete that learning objective - such as, pairing them with a study group or even have him shadow an employee.
Segment 4In the final segment the two dive into together by discussing concepts of learning agility; they talk about how there is more than one way to learn, traditional learning routes are not the only way. Susan emphasizes that you believe in yourself and believe that you can learn as everyone is born to learn. Steve mentions that from his experience education to execute is a successful way to growth. Susan also gave an insight into her childhood and her father who loved learning - while he was self educated and he loved astronomy and its aspects. Steve then went on to discuss the favorite films and television shows. He then does his outro, and gives reference to the Entrepreneurial Web.