Conflict is inevitable, but our webcast guest – an expert in conflict, communication, and workplace dynamics – provided us with the tools needed to tackle difficult situations head-on.

Amy Gallo is a contributing editor at Harvard Business Review, Author of Getting Along: How to Work with Anyone (Even Difficult People), and Cohost of the Women at Work podcast.

She joined Willy to discuss important principles from her book including the four different reasons for conflict, the eight familiar types of difficult coworkers, understanding your own conflict style, and so much more.

Watch or listen to the replay   

If you have any comments or questions, please reach out to your main Walker & Dunlop point of contact. We are all available to answer questions and provide assistance. Additionally, if you have topics you would like covered during one of our future webcasts, we would be happy to take your suggestions.

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